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The benefits of e-business performance measurement systems[electronic resource] :a report for CIMA--the Chartered Institute of Management Accountants /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	657.4'58 22 22 22
書名/作者:	The benefits of e-business performance measurement systems : a report for CIMA--the Chartered Institute of Management Accountants // David Barnes and Matthew Hinton.
作者:	Barnes, David.
其他作者:	Hinton, Matthew.
出版者:	Amsterdam ; : CIMA Pub./Elsevier,, 2008.
面頁冊數:	x, 82 p. ;; 24 cm.
附註:	"Research project No. CO: 1754848."
標題:	Electronic commerce - Management.
標題:	Organizational effectiveness - Measurement.
標題:	Performance - Measurement.
標題:	Managerial accounting.
ISBN:	9781856175258
ISBN:	1856175251
書目註:	Includes bibliographical references (p. 71-74) and index.
內容註:	Executive Summary -- - A brief summary of the findings of the research. -- Introduction -- -Background to e-business -- -Research objectives -- -Structure of the report -- Literature Review -- -review of previous research and writings on the subject of e-business performance measurement. -- Research Methodology -- -outline of the methods used to research the topic ? namely a case study method, based on qualitative data obtained from key informants within the organisation. Additional data came from company documents. -- -Twelve managers participated in the study. -- -- the data was collected either by taped interview or by email questionnaire. -- Individual Case Study Summaries -- - Each case is briefly described -- Cross Case Analysis -- -the case studies are grouped into sectors and their responses analysed. Several diagrams used. -- -Summary of findings from cross case analysis -- Discussion -- - examines and discusses the main case study findings in the light of current literature and with regard to the research methodology. -- Conclusions and Recommendations -- -the research showed that companies have not invested as much as expected into the area of e-business performance measurement system. What has been developed appears to be on an ad hoc basis resulting in the conclusions that: -- -organisations do not currently feel the need to make major changes to their performance measurement system for e-business; and -- -best practice advice in performance measurement may be less influential than that reported as typical. -- -Five recommendations are made. -- References -- Literature generated from this project -- - conference papers produced. --.
摘要、提要註:	To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment. * Based on four years of case study research inlcuding interviews with 12 managers * offers a distinctive view of e-business in measuring the performance of a business * Recommendations are made based on the findings from cross case analysis.
電子資源:	An electronic book accessible through the World Wide Web; click for information

The benefits of e-business performance measurement systems[electronic resource] :a report for CIMA--the Chartered Institute of Management Accountants /
Barnes, David.

The benefits of e-business performance measurement systemsa report for CIMA--the Chartered Institute of Management Accountants /[electronic resource] :David Barnes and Matthew Hinton. - 1st ed. - Amsterdam ;CIMA Pub./Elsevier,2008. - x, 82 p. ;24 cm.

"Research project No. CO: 1754848."

Includes bibliographical references (p. 71-74) and index.

Executive Summary -- - A brief summary of the findings of the research. -- Introduction -- -Background to e-business -- -Research objectives -- -Structure of the report -- Literature Review -- -review of previous research and writings on the subject of e-business performance measurement. -- Research Methodology -- -outline of the methods used to research the topic ? namely a case study method, based on qualitative data obtained from key informants within the organisation. Additional data came from company documents. -- -Twelve managers participated in the study. -- -- the data was collected either by taped interview or by email questionnaire. -- Individual Case Study Summaries -- - Each case is briefly described -- Cross Case Analysis -- -the case studies are grouped into sectors and their responses analysed. Several diagrams used. -- -Summary of findings from cross case analysis -- Discussion -- - examines and discusses the main case study findings in the light of current literature and with regard to the research methodology. -- Conclusions and Recommendations -- -the research showed that companies have not invested as much as expected into the area of e-business performance measurement system. What has been developed appears to be on an ad hoc basis resulting in the conclusions that: -- -organisations do not currently feel the need to make major changes to their performance measurement system for e-business; and -- -best practice advice in performance measurement may be less influential than that reported as typical. -- -Five recommendations are made. -- References -- Literature generated from this project -- - conference papers produced. --.

To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment. * Based on four years of case study research inlcuding interviews with 12 managers * offers a distinctive view of e-business in measuring the performance of a business * Recommendations are made based on the findings from cross case analysis.

Electronic reproduction.
Amsterdam :
Elsevier Science & Technology,
2009.

Mode of access: World Wide Web.

ISBN: 9781856175258

Source: 157206:157372Elsevier Science & Technologyhttp://www.sciencedirect.comSubjects--Topical Terms:

338337
Electronic commerce
--Management.Index Terms--Genre/Form:

336502
Electronic books.

LC Class. No.: HF5548.32 / .B37 2008

Dewey Class. No.: 657.4'58 22 22 22

The benefits of e-business performance measurement systems[electronic resource] :a report for CIMA--the Chartered Institute of Management Accountants /
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500 $a "Research project No. CO: 1754848."
504 $a Includes bibliographical references (p. 71-74) and index.
505 0 $a Executive Summary -- - A brief summary of the findings of the research. -- Introduction -- -Background to e-business -- -Research objectives -- -Structure of the report -- Literature Review -- -review of previous research and writings on the subject of e-business performance measurement. -- Research Methodology -- -outline of the methods used to research the topic ? namely a case study method, based on qualitative data obtained from key informants within the organisation. Additional data came from company documents. -- -Twelve managers participated in the study. -- -- the data was collected either by taped interview or by email questionnaire. -- Individual Case Study Summaries -- - Each case is briefly described -- Cross Case Analysis -- -the case studies are grouped into sectors and their responses analysed. Several diagrams used. -- -Summary of findings from cross case analysis -- Discussion -- - examines and discusses the main case study findings in the light of current literature and with regard to the research methodology. -- Conclusions and Recommendations -- -the research showed that companies have not invested as much as expected into the area of e-business performance measurement system. What has been developed appears to be on an ad hoc basis resulting in the conclusions that: -- -organisations do not currently feel the need to make major changes to their performance measurement system for e-business; and -- -best practice advice in performance measurement may be less influential than that reported as typical. -- -Five recommendations are made. -- References -- Literature generated from this project -- - conference papers produced. --.
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