Flight catering[electronic resource] /
Jones, Peter, (1951-)

 

  • Flight catering[electronic resource] /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    杜威分類號: 387.5/42
    書名/作者: Flight catering/ edited by Peter Jones.
    其他作者: Jones, Peter,
    出版者: Oxford [England] ; : Elsevier Butterworth-Heinemann,, 2004.
    面頁冊數: xvi, 319 p. : : ill. ;; 25 cm.
    標題: Airlines - Food service.
    標題: Luchtvaart.
    標題: Catering.
    ISBN: 9780750662161
    ISBN: 0750662166
    書目註: Includes bibliographical references and index.
    內容註: Introduction to flight catering; The flight catering industry; The air travel market- place and customer; Passenger appetite and behaviour; Menu planning and food product strategies; Flight catering supply chain and inventory management; Flight production facilities and systems planning; Flight catering operations and organisation; Food hygiene and quality management; Transportation and loading; International logistics; Information technologies; On-board stowage and regeneration; On-board services; Off-loading and recycling; Innovation in flight catering; Index.
    摘要、提要註: The airline industry is a vast international business that is central to world economies. In today's environment, it faces many challenges and a tight operational strategy is vital to survive. In-flight catering is a central part of these strategies at all levels: be they customer satisfaction, marketing, operations or logistics. Fully endorsed by the International Flight Catering Association, Flight Catering is an authoritative guide to this specialised and vital area on the catering industry. With an international team of contributions from both academia and industry it provides a user friendly guide, taking the reader through every aspect from marketing and on board service, to cost control and logistics. * Fully endorsed by the International Flight Catering Association. * Academic and practitioner contributor team provide a practical and user friendly guide to every aspect of this vital part of the airline industry. * Unique and authoritative guide to the principles and practice of in-flight catering.
    電子資源: An electronic book accessible through the World Wide Web; click for information
    電子資源: http://www.loc.gov/catdir/toc/els041/2003064318.html
    電子資源: http://www.loc.gov/catdir/enhancements/fy0713/2003064318-d.html
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