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This is service design thinking :basics, tools, cases /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	658
書名/作者:	This is service design thinking : : basics, tools, cases // [concept and editing], Marc Stickdorn, Jakob Schneider.
其他作者:	Stickdorn, Marc.
出版者:	Hoboken, N.J. : : Wiley,, c2011.
面頁冊數:	373 p. : : ill. (some col.) ;; 24 cm.
附註:	Originally published: Amsterdam: BIS, 2010.
標題:	Service industries - Management.
ISBN:	9781118156308 (pbk.) :
ISBN:	1118156307 (pbk.)
書目註:	Includes bibliographical references (p. 340-365) and index.
內容註:	Introduction -- What is service design? -- Who are these service designers? -- How does service design work? -- What are the tools of service design? -- Applied service design -- Deep service design thinking.

This is service design thinking :basics, tools, cases /
This is service design thinking :basics, tools, cases /[concept and editing], Marc Stickdorn, Jakob Schneider. - Hoboken, N.J. :Wiley,c2011. - 373 p. :ill. (some col.) ;24 cm.

Originally published: Amsterdam: BIS, 2010.

Includes bibliographical references (p. 340-365) and index.

Introduction -- What is service design? -- Who are these service designers? -- How does service design work? -- What are the tools of service design? -- Applied service design -- Deep service design thinking.

ISBN: 9781118156308 (pbk.) :NTD 1,066Subjects--Topical Terms:

381468
Service industries
--Management.

LC Class. No.: HF5415.5 / .T65 2011

Dewey Class. No.: 658

This is service design thinking :basics, tools, cases /
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020 $a 9781118156308 (pbk.) : $c NTD 1,066
020 $a 1118156307 (pbk.)
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245 0 0 $a This is service design thinking : $b basics, tools, cases / $c [concept and editing], Marc Stickdorn, Jakob Schneider.
260 $a Hoboken, N.J. : $b Wiley, $c c2011.
300 $a 373 p. : $b ill. (some col.) ; $c 24 cm.
500 $a Originally published: Amsterdam: BIS, 2010.
504 $a Includes bibliographical references (p. 340-365) and index.
505 0 $a Introduction -- What is service design? -- Who are these service designers? -- How does service design work? -- What are the tools of service design? -- Applied service design -- Deep service design thinking.
650 0 $a Service industries $x Management. $3 381468
700 1 $a Stickdorn, Marc. $3 563949
700 1 $a Schneider, Jakob. $3 563950

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