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Garding, Stefan.

概要

作品:	1 作品在 1 项出版品 1 种语言

书目信息

Complaint management and channel choice[electronic resource] :an analysis of customer perceptions / by: Bruns, Andrea.; Garding, Stefan.; SpringerLink (Online service) (书目-电子资源)

主题

Marketing. Services. Consumer complaints. Customer relations Sales/Distribution/Call Center/Customer Service. Economics/Management Science.

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