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Thompson,Harvey
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Works:
2 works in 2 publications in 1 languages
Titles
誰偷了我的顧客? : 解決顧客流失問題,建立雙贏關係
by: Thompson,Harvey; 陳怡芬
(Language materials, printed)
, [著]
企業獲利之顧客觀點 : 創造雙贏的顧客價值管理
by: Thompson,Harvey; 蔡佳珍
(Language materials, printed)
, [原著]
Subjects
顧客關係管理
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