顏信翔

服務創新、企業形象與顧客忠誠度關係之研究 : 以麥當勞為例 by: 林致勝; 盧岳廷; 許信恩; 顏信翔 (Language materials, printed) , [撰]

顧客授權與顧客忠誠度之研究─以顧客滿意度為中介變數 = A Study of the Relationships among Customer Empowerment and Customer Loyalty：The Mediating Effect of Customer Satisfaction by: 顏信翔 (Language materials, printed) , [撰]