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概要
书目信息
主题
Customer service
概要
作品:
8 作品在 8 项出版品 8 种语言
书目信息
Service breakthroughs:changing the rules of the game
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Marketing services:competing through quality
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Relationship marketing:successful strategies for the age of the customer
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Intelligent enterprise:a knowledge and service based paradigm for industry
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Service marketing
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Modern criticism & theory: a reader
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Product plus:how product+service=competitive advantage
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The innovator's solution : creating and sustaining successful growth
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主题
Customer service
Sales management
Customer service
Service industries-Marketing
Customer service
High technology-Marketing
Marketing
Customer service
Organizational change
Organizational effectiveness
Customer service
Service industries-Marketing
Customer service
Service industries-Marketing
Customer service
Competition
Creative ability in business
Customer service
Industrial management
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