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Assertiveness and diversity[electron...
Townend, Anni.

 

  • Assertiveness and diversity[electronic resource] /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    杜威分類號: 158.2/6
    書名/作者: Assertiveness and diversity/ Anni Townend.
    作者: Townend, Anni.
    出版者: Basingstoke ; : Palgrave Macmillan,, 2007.
    面頁冊數: 1 online resource (xviii, 270 p.) : : ill.
    標題: Assertiveness (Psychology)
    標題: Organizational behavior.
    標題: FAMILY & RELATIONSHIPS - Interpersonal Relations.
    標題: PSYCHOLOGY - Interpersonal Relations.
    標題: Assertiviteit.
    標題: Leiderschap.
    標題: Diversiteit.
    ISBN: 9780230582019 (electronic bk.)
    ISBN: 023058201X (electronic bk.)
    ISBN: 128236975X
    ISBN: 9781282369757
    書目註: Includes bibliographical references and index.
    內容註: Part I: Overview -- Part II: What is assertiveness? -- Philosophy of assertiveness -- Positive self-assertion -- Assertive communication -- Assertive relationships -- Managing conflict -- Dealing with bullying -- Part III: Working with personality differences -- Models for working with personality differences -- Using the MBTI -- Using FIRO-B -- Belbin team roles -- The learning cycle and learning styles -- Part IV: Multicultural differences, differences of sexual orientation, and gender difference -- Multicultural differences -- Differences in sexual orientation -- Gender difference -- Working with multicultural differences -- Part V: Assertiveness and diversity in organizations -- Making the business case for diversity -- Meeting the work-life balance needs of employees -- Corporate ombuds -- Workplace counseling -- The power of assertive relationships -- 360 review feedback -- Assertive leadership -- Coaching -- Promoting happiness at work.
    摘要、提要註: The book explores the relationship between assertiveness and diversity. The case studies and personal stories illustrate how individuals, teams, and organizations can make a difference and make it possible for everyone to be valued for who they are respected for what they do.
    電子資源: An electronic book accessible through the World Wide Web; click for information
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