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Customer service training[electronic...
~
Kamin, Maxine.
Customer service training[electronic resource] /
Record Type:
Language materials, printed : Monograph/item
[NT 15000414]:
658.3/1245
Title/Author:
Customer service training/ Maxine Kamin.
Author:
Kamin, Maxine.
Published:
Oxford ; : Pergamon,, c2006.
Description:
xv, 204 p. : : ill.
Subject:
Customer services - United States.
Subject:
Employees - Training of - United States.
ISBN:
9780080455815
[NT 15000227]:
Includes bibliographical references.
Online resource:
An electronic book accessible through the World Wide Web; click to view
Customer service training[electronic resource] /
Kamin, Maxine.
Customer service training
[electronic resource] /Maxine Kamin. - Oxford ;Pergamon,c2006. - xv, 204 p. :ill. - ASTD trainer's workshop series. - ASTD trainer's workshop series..
Includes bibliographical references.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.Subjects--Topical Terms:
350557
Customer services
--United States.Index Terms--Genre/Form:
336502
Electronic books.
LC Class. No.: HF5415.5 / .K36 2006eb
Dewey Class. No.: 658.3/1245
Customer service training[electronic resource] /
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Maxine Kamin.
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Oxford ;
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c2006.
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xv, 204 p. :
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ill.
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ASTD trainer's workshop series
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Includes bibliographical references.
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2009.
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An electronic book accessible through the World Wide Web; click to view
based on 0 review(s)
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Multimedia file
http://site.ebrary.com/lib/dayeh/Doc?id=10138630
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