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Successful customer relationship man...

Eid, Riyad.

Successful customer relationship management programs and technologies[electronic resource] :issues and trends /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	658.8/120285
書名/作者:	Successful customer relationship management programs and technologies : issues and trends // Riyad Eid, editor.
其他作者:	Eid, Riyad.
出版者:	Hershey, Pa. : : IGI Global,, c2012.
面頁冊數:	xx, 338 p. : : ill. ;; 30 cm.
標題:	Customer relations - Management
標題:	Customer relations - Management
ISBN:	9781466602892 (electronic bk.)
ISBN:	9781466602885 (hbk.)
ISBN:	9781466602908 (print & perpetual access)
書目註:	Includes bibliographical references.
電子資源:	http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-0288-5

Successful customer relationship management programs and technologies[electronic resource] :issues and trends /
Successful customer relationship management programs and technologiesissues and trends /[electronic resource] :Riyad Eid, editor. - Hershey, Pa. :IGI Global,c2012. - xx, 338 p. :ill. ;30 cm.

Includes bibliographical references.

ISBN: 9781466602892 (electronic bk.) Subjects--Topical Terms:

481074
Customer relations
--Management

LC Class. No.: HF5415.5 / .S83 2012e

Dewey Class. No.: 658.8/120285

Successful customer relationship management programs and technologies[electronic resource] :issues and trends /
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020 $a 9781466602885 (hbk.)
020 $a 9781466602908 (print & perpetual access)
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245 0 0 $a Successful customer relationship management programs and technologies $h [electronic resource] : $b issues and trends / $c Riyad Eid, editor.
260 $a Hershey, Pa. : $b IGI Global, $c c2012.
300 $a xx, 338 p. : $b ill. ; $c 30 cm.
504 $a Includes bibliographical references.
650 0 $a Customer relations $x Management $x Data processing. $3 481074
650 0 $a Customer relations $x Management $x Computer programs. $3 481075
700 1 $a Eid, Riyad. $3 481073
710 2 $a IGI Global. $3 480906
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776 0 8 $i Print version: $z 1466602880 $z 9781466602885 $w (DLC) 2012001132
856 4 1 $3 Chapter PDFs via platform: $u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-0288-5

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