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CRM[electronic resource] :redefining...
~
Peel, Jeffrey.
CRM[electronic resource] :redefining customer relationship management /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
杜威分類號:
658.8/12
書名/作者:
CRM : redefining customer relationship management // Jeffrey Peel.
作者:
Peel, Jeffrey.
出版者:
Amsterdam ; : Digital Press,, c2002.
面頁冊數:
xvii, 217 p. : : ill. ;; 24 cm.
標題:
Customer relations - Management.
書目註:
Includes bibliographical references (p. 187-200) and index.
電子資源:
An electronic book accessible through the World Wide Web; click to view
CRM[electronic resource] :redefining customer relationship management /
Peel, Jeffrey.
CRM
redefining customer relationship management /[electronic resource] :Jeffrey Peel. - Amsterdam ;Digital Press,c2002. - xvii, 217 p. :ill. ;24 cm.
Includes bibliographical references (p. 187-200) and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.Subjects--Topical Terms:
338310
Customer relations
--Management.Index Terms--Genre/Form:
336502
Electronic books.
LC Class. No.: HF5415.5 / .P43 2002eb
Dewey Class. No.: 658.8/12
CRM[electronic resource] :redefining customer relationship management /
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redefining customer relationship management /
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An electronic book accessible through the World Wide Web; click to view
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