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Operational support and analysis :a ...

Sansbury, John.

Operational support and analysis :a guide for ITIL V3 intermediate exam candidates /

Record Type:	Language materials, printed : Monograph/item
[NT 15000414]:	004.068
Title/Author:	Operational support and analysis : : a guide for ITIL V3 intermediate exam candidates // John Sansbury.
Author:	Sansbury, John.
Published:	London : : British Computer Society,, c2010.
Description:	xxiv, 141 p. : : ill. ;; 25 cm.
Subject:	Computer technical support - Study guides. - Examinations
Subject:	Information technology - Management.
Subject:	Support services (Management) - Examinations, questions, etc.
Subject:	Electronic data processing personnel - Certification.
ISBN:	9781906124595 (pbk.) :
ISBN:	1906124590 (pbk.)
ISBN:	9781906124793 (ebk.)
ISBN:	1906124795 (ebk.)
[NT 15000227]:	Includes bibliographical references and index.

Operational support and analysis :a guide for ITIL V3 intermediate exam candidates /
Sansbury, John.

Operational support and analysis :a guide for ITIL V3 intermediate exam candidates /John Sansbury. - London :British Computer Society,c2010. - xxiv, 141 p. :ill. ;25 cm.

Includes bibliographical references and index.

ISBN: 9781906124595 (pbk.) :NTD 4,564

Nat. Bib. No.: GBB056466bnbSubjects--Topical Terms:

462293
Computer technical support
--Examinations--Study guides.

Dewey Class. No.: 004.068

Operational support and analysis :a guide for ITIL V3 intermediate exam candidates /
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