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Voice-of-the-Customer Marketing[electronic resources] :A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay /

紀錄類型:	書目-電子資源 : Monograph/item
杜威分類號:	658.8/12
書名/作者:	Voice-of-the-Customer Marketing : A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay // by Ernan Roman.
作者:	Roman, Ernan.
出版者:	New York : : McGraw-Hill,, 2011.
面頁冊數:	248 p.
標題:	Relationship marketing.
ISBN:	007174083X
ISBN:	0071743081
ISBN:	9780071740838
ISBN:	9780071743082
電子資源:	https://lb30.libraryandbook.net/Book_detial/EB978007174083801

Voice-of-the-Customer Marketing[electronic resources] :A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay /
Roman, Ernan.

Voice-of-the-Customer MarketingA Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay /[electronic resources] :by Ernan Roman. - 1st ed. - New York :McGraw-Hill,2011. - 248 p.

ISBN: 007174083XSubjects--Topical Terms:

340839
Relationship marketing.

LC Class. No.: HF5415.55 / .R66

Dewey Class. No.: 658.8/12

Voice-of-the-Customer Marketing[electronic resources] :A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay /
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