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E-manufacturing and E-service strate...
Gwangwava, Norman,

 

  • E-manufacturing and E-service strategies in contemporary organizations[electronic resource] /
  • 紀錄類型: 書目-電子資源 : Monograph/item
    杜威分類號: 658.8/72
    書名/作者: E-manufacturing and E-service strategies in contemporary organizations/ Norman Gwangwava and Michael Mutingi, editors.
    其他作者: Gwangwava, Norman,
    出版者: Hershey, Pennsylvania : : IGI Global,, [2018]
    面頁冊數: 1 online resource (xxviii, 366 p.)
    標題: Manufacturing industries - Management.
    標題: Service industries.
    標題: Electronic commerce.
    ISBN: 9781522536291 (ebook)
    ISBN: 9781522536284 (hardcover)
    書目註: Includes bibliographical references and index.
    內容註: Chapter 1. IoT and smart manufacturing -- Chapter 2. Importance of big data and Hadoop in e-servicing -- Chapter 3. Enterprise information systems and digital marketing: advanced issues and implications -- Chapter 4. Manufacturing information and database systems adoption and usage trends in developing countries -- Chapter 5. A comparative assessment of enterprise content management maturity models -- Chapter 6. Appraisal of transactional data through visualisation for SMEs -- Chapter 7. An analysis of customers' acceptance of Internet banking: an integration of e-trust and service quality to the TAM the case of Turkey -- Chapter 8. Towards a customer-centric framework for evaluation of e-health service quality -- Chapter 9. Measuring the service quality of services: Tradonic Servqual model -- Chapter 10. Design of cloud-based CAPP system to aid process planning for sheet metal products -- Chapter 11. Open product lifecycle management (PLM) for cloud manufacturing and cloud-based maintenance integration using XML.
    摘要、提要註: "This book looks into ways of increasing the share of aftermarket parts sales, integration of e-commerce with IoT initiatives, and e-payment systems that can increase the manufacturers' as well as service providers' revenue base. Topics on cyber security are provided in order to guide organizations on safeguarding themselves as well as their customers against cybercrime"--
    電子資源: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-3628-4
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