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The customer-focused library[electro...

Matthews, Joseph R.

The customer-focused library[electronic resource] :re-inventing the library from the outside-in /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
杜威分類號:	027.473
書名/作者:	The customer-focused library : re-inventing the library from the outside-in // Joseph R. Matthews.
作者:	Matthews, Joseph R.
出版者:	Santa Barbara, Calif. : : Libraries Unlimited,, c2009.
面頁冊數:	xviii, 95 p. : : ill. ;; 26 cm.
標題:	Public libraries - United States.
標題:	Public services (Libraries)
標題:	Library users.
標題:	Libraries and community.
標題:	Libraries - Marketing.
標題:	Organizational change.
書目註:	Includes bibliographical references and index.
內容註:	Traditional library thinking -- The constraints of tradition -- It's all about the customer -- Library as place -- The library collection -- Library services -- Information technology -- Library staffing -- Removing the shackles of tradition.
電子資源:	An electronic book accessible through the World Wide Web; click to view

The customer-focused library[electronic resource] :re-inventing the library from the outside-in /
Matthews, Joseph R.

The customer-focused libraryre-inventing the library from the outside-in /[electronic resource] :Joseph R. Matthews. - Santa Barbara, Calif. :Libraries Unlimited,c2009. - xviii, 95 p. :ill. ;26 cm.

Includes bibliographical references and index.

Traditional library thinking -- The constraints of tradition -- It's all about the customer -- Library as place -- The library collection -- Library services -- Information technology -- Library staffing -- Removing the shackles of tradition.

Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2010.

Available via World Wide Web.Subjects--Topical Terms:

407802
Public libraries
--United States.Index Terms--Genre/Form:

336502
Electronic books.

LC Class. No.: Z731 / .M339 2009eb

Dewey Class. No.: 027.473

The customer-focused library[electronic resource] :re-inventing the library from the outside-in /
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020 $z 9781591588757 (pbk : alk. paper)
020 $z 1591588758 (pbk : alk. paper)
020 $z 9781591588764 (e-book)
020 $z 1591588766 (e-book)
035 $a (OCoLC)647894987
035 $a ebr10373235
040 $a CaPaEBR $c CaPaEBR
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245 1 4 $a The customer-focused library $h [electronic resource] : $b re-inventing the library from the outside-in / $c Joseph R. Matthews.
260 $a Santa Barbara, Calif. : $b Libraries Unlimited, $c c2009.
300 $a xviii, 95 p. : $b ill. ; $c 26 cm.
504 $a Includes bibliographical references and index.
505 0 $a Traditional library thinking -- The constraints of tradition -- It's all about the customer -- Library as place -- The library collection -- Library services -- Information technology -- Library staffing -- Removing the shackles of tradition.
533 $a Electronic reproduction. $b Palo Alto, Calif. : $c ebrary, $d 2010. $n Available via World Wide Web. $n Access may be limited to ebrary affiliated libraries.
650 0 $a Public libraries $z United States. $3 407802
650 0 $a Public services (Libraries) $3 446727
650 0 $a Library users. $3 446728
650 0 $a Libraries and community. $3 391602
650 0 $a Libraries $x Marketing. $3 413534
650 0 $a Organizational change. $3 179753
655 7 $a Electronic books. $2 local $3 336502
710 2 $a ebrary, Inc. $3 336638
856 4 0 $u http://site.ebrary.com/lib/dayeh/Doc?id=10373235 $z An electronic book accessible through the World Wide Web; click to view

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