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Interview techniques for UX practiti...
Wilson, Chauncey.

 

  • Interview techniques for UX practitioners[electronic resource] :a user-centered design method /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    杜威分類號: 650.14/4
    書名/作者: Interview techniques for UX practitioners : a user-centered design method // Chauncey Wilson.
    作者: Wilson, Chauncey.
    出版者: Amsterdam ; : Morgan Kaufmann,, 2014.
    面頁冊數: ix, 122 p. : : ill. ;; 23 cm.
    標題: Employment interviewing
    標題: User-centered system design - Vocational guidance.
    ISBN: 9780124103931 (electronic bk.)
    ISBN: 9780124103931
    書目註: Includes bibliographical references (p. 119-122).
    摘要、提要註: This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effective and efficient interviews. The book dives into the detailed information about interviews that haven't been discussed before - readers learn how and when to ask the "how" and "why" questions to get a deeper understanding of problems, concepts, and processes, as well as discussions on laddering and critical incident techniques. Because so much of what UX practitioners do involves good interviewing skills, this is your one-stop resource with the definitions, processes, procedures and best practices on the basic approaches.
    電子資源: http://www.sciencedirect.com/science/book/9780124103931
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