• 顧客滿意度測量手法
  • Record Type: Language materials, printed : monographic
    Secondary Intellectual Responsibility: 劉滌昭
    Corporate Body: 日本能率協會
    Place of Publication: 台北市
    Published: 財團法人中國生產力中心;
    Year of Publication: 1994
    Edition: 初版
    Description: 176頁 : 21x15公分;
    Series: 決策者叢書23
    Subject: 消費者-心理方面 -
    Notes: 譯自:CS經營のすすめ
    ISBN: 9579130035 平裝
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