Bitner, Mary Jo.

概要

作品:	2 作品在 1 项出版品 1 种语言

书目信息

Services marketing :integrating customer focus across the firm / by: Bitner, Mary Jo.; Gremler, Dwayne D.; Zeithaml, Valarie A. (书目-语言数据,印刷品)

Services marketingintegrating customer focus across the firm by: Bitner, Mary Jo.; Gremler, Dwayne D.; Zeithaml, Valarie A. (书目-语言数据,印刷品)

主题